Refund requests are reviewed case-by-case and may depend on account status, usage, billing history, and applicable law.

If you were charged incorrectly, experienced a duplicate charge, or had a technical billing issue, contact support with your order details.

You can cancel at any time by contacting support.

Cancellation stops future renewals. Monthly subscriptions are billed in advance, and access already provided for the paid period may remain active until that period ends.

Plan limits, model credits, video-generation limits, and voice-time limits reset according to the plan shown at checkout.

Unused limits do not roll over unless we explicitly say otherwise.

Email support at support.alexstudies@gmail.com with: